Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online casino gaming should only ever be viewed as entertainment—similar to going to the movies or enjoying a night out. It should never be considered a way to make money or solve financial problems. The house always has a mathematical advantage, and there are no guaranteed ways to win. Please gamble only with money you can afford to lose.
Age Verification
Online casino gaming in New Zealand is strictly for individuals aged 18 years and over. By accessing our website and using any affiliated casino services, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Gambling with money needed for essential expenses (rent, food, bills)
- Feeling anxious, irritable, or depressed when not gambling
- Neglecting work, study, family, or social relationships due to gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to cut down or stop gambling
- Borrowing money or going into debt to fund gambling
- Using gambling to escape stress, anxiety, or emotional problems
- Experiencing thoughts of harming yourself or others related to gambling losses
If any of these apply to you, please reach out for help immediately. Problem gambling is treatable, and support is available.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer the following tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Cap the maximum amount you're willing to lose in a set period
- Reality Checks: Receive automatic reminders during gaming sessions about time and money spent
- Time-Out (Cool Off): Take a temporary break from gambling for a period you choose (hours to weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing casino accounts for an extended period (weeks to years)
- Account Closure: Permanently close your account if needed
We strongly encourage you to use these tools as part of your responsible gaming strategy.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, please contact one of these organisations for confidential support:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Phone: 0800 664 262 (free call)
Website: www.pgf.nz
Services: Counselling, support groups, helpline - Gamblers Anonymous (Aotearoa)
Website: www.gamblersanonymous.org.nz
Services: Peer support meetings across NZ
International Support (for users outside NZ)
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom Self-Exclusion)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
All services listed are confidential and provide free support.
If You Need Help
Problem gambling is a serious issue, but it is treatable. Seeking help is a sign of strength, not weakness. Whether you're experiencing gambling problems yourself or are concerned about someone else, please reach out to one of the support organisations listed above.
Remember: Help is available 24/7, and support services are confidential and free.
Visit Problem Gambling Foundation Aotearoa or call 0800 664 262 (NZ) for immediate assistance.
This information is provided for harm minimisation purposes. shantimat.co.nz is committed to promoting responsible gaming. If you choose to gamble, please do so responsibly and within your means. For more information about gambling harm and support services, visit the Problem Gambling Foundation Aotearoa website.